Customer Portal

Customer Portal

Customer Portal enables you to provide customers with highly personalized, interactive service on the Web. Your customers will be able to receive answers to their questions, complete transactions, submit support issues and query your knowledge base. With an open line of communication, and a range of self-service options, you’ll boost customer satisfaction as well as long-term retention.

KEY BENEFITS

  • Customers can enter trouble tickets by logging onto your site and can access personalized content and relevant support documentation.

  • Provide password-protected access to key customer support tools, such as the NetAnswers Knowledge Base.

  • Customers can update their own profiles, view their order histories, check their order status and place new orders around the clock.

  • Provide automatic receipt confirmation for a service request with a case number.

How would the portal benefit you?

What can you already find on the portal?

Words From Our Happy Clients

Brandon Mahilios
Leader at Network Marketing

Prafull is a pleasure to work with, he is well spoken and professional. His technical abilities are diverse and I have yet to bring a project to his team that was not completed above my expectations. If you are looking for a web development firm with great service and an affordable price, contact Prafull at SpecScale.

Alon Fish
Project Manager at ITC Tech Systems

I have been working with Prafull from SpecScale Technology for six months now.I can say that it is an honor for me to work with him. He is an honest and decent person (these are the two qualities that are most important to me from a human being). Beyond that he is kind, patient, very available (I do not know when he sleeps).He is very familiar with the Suite CRM and brings each project its own ideas on how to improve and enhance the user experience.I highly recommend working with him (as long as it does not come at the expense of my time).Definitely 5 stars

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